Rules & Conditions

ID Cards have a one year validity. Fees are non-refundable.

ID Card fees are as follows:

New ID Card $40.00 (digital ID Card and Printed Card)

Renew / Re-Issue ID Card $35.00 (digital ID Card only), $40.00 (digital ID Card and Printed Card)

Payment may be made by American Express, MasterCard & Visa.

Cardholders can access the digital ID Card on the AgentExperience app within 48hrs of payment.

Physical ID Cards are mailed to the Agency address.

Allow 10 business days delivery time for regular mail and 4 business days for expedite courier service.

Due to the COVID-19 outbreak and measures being imposed by local governments, transit times for the printed ID Card may be longer than usual

Eligibility Requirements

The applicant must meet ALL following conditions:
Be an owner, employee or an independent contractor of an IATAN accredited location.
Be registered with IATAN.
Devote a minimum of 20 hours per week to the business of selling travel.
Earn a minimum of USD 5,000 in salary and/or commissions in the prior 24 months.
Be at least 18 years of age.

IATA/IATAN ID Card Holder Agreement
All cardholders agree to the terms and conditions contained in the Cardholder Agreement.