Skip to main content

You are here: Skip Navigation LinksIATAN » Accreditation » Become Accredited » FAQs

Frequently Asked Questions

Our customers’ most frequent questions about   Accreditation are compiled into a knowledge database accessible at all times.

FAQs - Index
IATAN Accreditation

Why should I be IATAN accredited?

IATAN’s programs are recognized around the world.
It offers you global recognition of your business and at the same time gives your business global reach to industry suppliers around the world.

IATAN accredits 3 types of entities
Airline Appointed Location
Non-Ticketing Location
Specific Airline Appointed Location

How can I request an application kit for IATAN accreditation?

The IATAN Application & Accreditation Requirements kit can now be downloaded directly from our website, under the section Become Accredited.

How long will it take to become IATAN accredited?

If you fully complete the application and if it meets our requirements you will receive accreditation within 4 to 6 weeks after reception.

What is an Airline Appointed entity?

An entity that holds ticket stock, or is capable of E-Ticketing and is engaged in the direct sale of air transportation.

What is a Non-Ticketing entity (formerly known as TSI)?

An entity, defined as a business (proprietorship, partnership, or corporation) that is engaged in the sale and/or brokerage of travel and travel related services such as cruises, tours, hotels, car rental, bus and rail transportation and meeting planning. Non-ticketing entities range from individual home-based businesses to large corporations and do not hold airline agency appointments or issue airline tickets.

Do you no longer recognize TSI (Travel Sales Intermediary)?

We do. However, to avoid confusion and to put all who meet our requirements on an equal footing, we have combined our accreditation into one.

What is a Specific Airline Appointed entity?

An entity that holds specific airline ticket stock or is capable of
E-Ticketing and engaged in the sale of air transportation but maintains/holds an agreement with a specific Carrier(s).

What is a Corporate Travel Department (CTD) location?

An IATAN accredited CTD is an in-house travel department that purchases air transportation and travel services for its own employees and owners rather than the general public; or it can be a business that meets and maintains the requirements for accreditation as an IATAN non ticketing location but its primary activity is not the sale/and or brokerage of travel and travel related services.

What are the requirements for accreditation as an IATAN CTD?

The requirements for accreditation as an IATAN location and a CTD are identical. However, there are subtle differences between the Ticketing and Non-Ticketing programs. To review these requirements please download the IATAN Application & Accreditation Requirements kit can now be found under the section Become Accredited.

What is a Corporate Client Location (CCL) location?

A CCL is an IATAN accredited branch location on a customer’s premises (on-site) that is staffed either partially or entirely by employees of the Corporate Client on whose premises it is located rather than employees of the travel entity.

What are the requirements for accreditation as an IATAN CCL?

The requirements for accreditation for an IATAN ticketing location and a CCL are identical. However, an accredited branch may be designated as a CCL at the time of accreditation or may be re-designated as a CCL subsequent to IATAN accreditation. To review these requirements please download the IATAN Application & Accreditation Requirements kit can now be found under the section Become Accredited.

Why is IATAN accrediting CTD/CCL?

IATAN is recognizing CTD/CCL’s to ensure that these locations are measured against impartial business standards and are properly identified to the industry as such.

What is a Satellite Ticket Printer (STP) location?

A Satellite Ticket Printer location is established solely for the printing and delivery of tickets by electronic means, which have been pre-ordered by corporate clients directly from one of the agent's accredited locations. For example, an STP location must not be used to provide travel counseling services nor to collect payment for such services and is accessible only to the agent's authorized representative(s) for servicing the STP equipment.

Why do we need to have the errors and omissions insurance policy?

It provides you with essential protection against claims of professional negligence. E&O waived if agent has 5 years full-time experience within the last ten years in the travel industry. Proof will be required.

Where can I get the errors and omissions insurance policy?

Your insurance broker can guide you for the best policy to suit your business needs.

Could not find an answer to your question?
Log an enquiry by filling in the online form and one of our customer service representatives will contact you.

Additional information

© 2017. All rights reserved.