Frequently Asked Questions

​Our customers’ most frequent questions about our products and services are continuously compiled into a knowledge database accessible to all at all times.

What is IATAN?

IATAN (International Airlines Travel Agent Network) is a department of IATA and has been servicing all aspects of the US Travel and Tourism industry for more than 20 years. IATAN offers you global recognition and global reach, which no other accreditation program can.

Does IATAN set commission levels?

No - The rate of commission is set between the individual business and each supplier.

Why should I be IATAN accredited?

IATAN’s programs are recognized around the world. Accreditation offers global recognition of your business and, at the same time, gives your business global reach to industry suppliers. Additionally, the Accreditation gives access to all IATAN programs such as Personnel Registration, IATA/IATAN ID Card, AgentExperience, CheckACode and much more.

What is the IATA/IATAN ID Card?

The IATA/IATAN Travel Professional ID Card is the only industry credential recognized worldwide serving the needs of both the travel agent community and industry suppliers.

How to Order ID Card

What is the ID Card Mobile App

Review additional ID Card Benefits

Which Airlines offer discount travel with the IATA/IATAN ID Card?

Airlines require proof that you are a bonafide travel professional in order to be eligible for reduce rate or AD75 discount travel. Many airlines accept the IATA/IATAN ID Card and / or copy of an IATA/IATAN Personnel List as an industry credential to validate eligibility for travel concessions. Each airline's policy for granting concessions is determined solely by the airline. If you have questions regarding the rules and procedures for booking these concessions, please contact the airline directly. Participating Airlines include:

Air Tahiti Nui
Alitalia
Allegiant Air
British Airways
Hawaiian Air
Hawaiian Air
Iceland Air
Other Agent deals

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